FAQ
Frequently Asked Questions (FAQ)
How long does shipping take?
Orders are usually delivered within 7-15 business days after processing.
Please note that delivery times may vary depending on your location and carrier conditions.
How many pieces are included in one pack?
Each product includes 3 pieces unless otherwise stated on the product page.
Do you offer free shipping?
Yes.
Free shipping is available on orders over $50.
Can I return underwear products?
Due to hygiene reasons, underwear can only be returned if it is unworn, unwashed, and in original condition.
How should I wash my underwear?
We recommend machine washing with cold water and air drying to maintain fabric quality.
How do I choose my size?
Please check our Size Guide before ordering.
If you are between sizes, we recommend choosing the larger size for a more comfortable fit.
Do you offer tracking information?
Yes.
A tracking number will be sent to your email after your order has shipped.
How can I contact customer support?
Please email us at: