Return & Refund Policy

Last updated: January 29, 2024

At Lmaovia, customer satisfaction is our priority. If you have any issues with your order, please contact us and we will do our best to help.

Returns

For hygiene reasons, underwear products can only be returned if they are:

• Unworn

• Unwashed

• In original packaging

• In resalable condition

Items that have been worn or washed cannot be returned.

Return Request

Please contact us within 30 days after receiving your order.

Email: lmaovia@hotmail.com

Please provide:

• Order number

• Reason for return

• Photos or videos if the product has a quality issue

Refunds

Once your return request is approved, we will process your refund to the original payment method.

Refund processing time depends on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days after delivery. We will provide a suitable solution.

Contact Us

Email: lmaovia@hotmail.com